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Maintenance Outage Scheduled For Thursday (October 14)

On Thursday, 10/14 from 5am to 6am, we will be doing vital network maintenance that will cause a complete service outage for every customer on the SkyFi south network. We are confident that all services will be restored by 6am.


Mandatory 10-Digit Dialing for the 509 Area Code.

Why this new change?
The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.

Beginning July 16, 2022, dialing "988" will route your call to the National Suicide Prevention and Mental Health Crisis Lifeline.

In order for 988 to work, the mandatory 10-digit local dialing is being implemented in the 509 area code. You will need to dial the area code for all local calls starting on October 24, 2021.

When will the change begin?
Beginning October 24, 2021, you must dial 10 digits (area code + telephone number) for all local calls. On and after this date, local calls dialed with only 7 digits may not be completed, and a recording will inform you that your call cannot be completed as dialed. You must hang up and and dial again using the area code and the 7-digit number.

What will be the new dialing procedure? To complete all local calls, you will now need to dial area code + telephone number. This applies to all calls within your area code that are currently dialed with seven digits.

Learn More: FCC 10-Digit Dialing


Maintenance Outage Scheduled For Thursday (October 14)

On Thursday, 10/14 from 5am to 6am, we will be doing vital network maintenance that will cause a complete service outage for every customer on the SkyFi south network. We are confident that all services will be restored by 6am.