OCPUD Networks Maintenance Notice

TITLE: Tonasket - Core Fiber Switch Firmware Update
LOCATION: Tonasket
START TIME: 1:00 AM PST Thursday May 8th
END TIME: 5:00 AM PST Thursday May 8th
Services Affected: All Services

Purpose: The Public Utility District No. 1 of Okanogan County will be performing service-affecting maintenance to update the firmware of core backbone fiber switches.

One device being updated will cause all services north of Tonasket to be affected for approximately fifteen minutes while the devices reboot. Customer services that pass through the other affected switch should reroute and not be affected. Services fed directly from the affected switches will have downtimes of approximately 15 minutes while devices reboot.

Expect all wireless valley floor and mountaintop sites from north of Omak to Oroville to be affected including Norton's, Aeneas Lake, Pickens, Eder and Number.

CCPUD Networks Emergency Notice

TITLE: Chelan Node Combiner Upgrade
LOCATION: Chelan Node
START TIME: 11:00 PM PST Monday April 28th
END TIME: 6:00 AM PST Tuesday April 29th
Services Affected: All Services

Purpose: We are testing the optical combiners at the Chelan Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

CCPUD Networks Maintenance Notice

TITLE: ONT Software Upgrade
LOCATION: Malaga
START TIME: 11:00 PM PST Thursday April 24th
END TIME: 6:00 AM PST Friday April 25th
Services Affected: All Services

Purpose: Upgrade ONT Software on all versions of ONT's (actual outage time will be about 5-8 min per ONT with reboot)

CCPUD Networks Emergency Notice

TITLE: College Node Combiner Upgrade
LOCATION: College Node
START TIME: 11:00 PM PST Monday April 21st
END TIME: 6:00 AM PST Tuesday April 22nd
Services Affected: All Services

Purpose: We are testing the optical combiners at the College Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

LocalTel Billing Notice

Starting on June 1st we will no longer offer a 10% discount to customers who want to pay a year in advance.

Please call (509) 888-8888 with any questions or concerns.

CCPUD Networks Emergency Notice

TITLE: Plain Node Combiner Upgrade
LOCATION: Plain Node
START TIME: 11:00 PM PST Monday April 17th
END TIME: 6:00 AM PST Tuesday April 18th
Services Affected: All Services

Purpose: We are testing the optical combiners at Plain Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

GCPUD Networks Maintenance Notice

TITLE: Fiber Relocation
LOCATION: Moses Lake
START TIME: 12:00 AM PST Friday April 18th
END TIME: 6:00 AM PST Friday April 18th
Services Affected: All Services

GCPUD Message: We would like to inform you about a fiber relocate in Moses Lake that will affect the fiber services on at approximate 1515 Division Road to 1840 Division St. This maintenance is necessary to reroute the fiber cables underground to meet the new requirement for that area.

During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the listed systems will loose connectivity for various times through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

Important Notice From Chelan County PUD: Ongoing and Intermittent Fiber Outage Issues

We are currently addressing intermittent and random fiber outages caused by specific equipment in the field. Approximately 18% of customer-owners subscribing to broadband services using PUD infrastructure may be affected. While not all customers with this equipment are experiencing issues, if you are, please follow the steps below. For assistance, reach out to your internet service provider.

They have started a project to replace those boxes with new models and they will continue that work until all of them have been replaced. LocalTel is committed to aiding them in expediting that project in any way we can. If you are on fiber in Chelan county and your service is down, you may be able to restore the service by rebooting your fiber box.

To reboot your fiber box you first need to locate your battery backup which is about an 8 inch by 12 inch beige box that says Cyber Power, APC power shield or Precision Power on it. It is often mounted in a garage but may also be on an interior wall on the other side of the fiber box. It may also be an outdoor unit mounted near the fiber box and connecting to outdoor power. When you locate it you'll need to unplug it from power and leave it unplugged for a full 2 minutes and then plug it back in. It may take up to 10 minutes for all services to restore after the reboot.

The Chelan PUD has made available the following link for further details on this project.

Fiber Optics ONT Upgrade

OCPUD Networks Maintenance Notice

TITLE: Tonasket - Core Fiber Switch Firmware Update
LOCATION: Tonasket
START TIME: 1:00 AM PST Thursday May 8th
END TIME: 5:00 AM PST Thursday May 8th
Services Affected: All Services

Purpose: The Public Utility District No. 1 of Okanogan County will be performing service-affecting maintenance to update the firmware of core backbone fiber switches.

One device being updated will cause all services north of Tonasket to be affected for approximately fifteen minutes while the devices reboot. Customer services that pass through the other affected switch should reroute and not be affected. Services fed directly from the affected switches will have downtimes of approximately 15 minutes while devices reboot.

Expect all wireless valley floor and mountaintop sites from north of Omak to Oroville to be affected including Norton's, Aeneas Lake, Pickens, Eder and Number.

CCPUD Networks Emergency Notice

TITLE: Chelan Node Combiner Upgrade
LOCATION: Chelan Node
START TIME: 11:00 PM PST Monday April 28th
END TIME: 6:00 AM PST Tuesday April 29th
Services Affected: All Services

Purpose: We are testing the optical combiners at the Chelan Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

CCPUD Networks Maintenance Notice

TITLE: ONT Software Upgrade
LOCATION: Malaga
START TIME: 11:00 PM PST Thursday April 24th
END TIME: 6:00 AM PST Friday April 25th
Services Affected: All Services

Purpose: Upgrade ONT Software on all versions of ONT's (actual outage time will be about 5-8 min per ONT with reboot)

CCPUD Networks Emergency Notice

TITLE: College Node Combiner Upgrade
LOCATION: College Node
START TIME: 11:00 PM PST Monday April 21st
END TIME: 6:00 AM PST Tuesday April 22nd
Services Affected: All Services

Purpose: We are testing the optical combiners at the College Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

CCPUD Networks Emergency Notice

TITLE: Plain Node Combiner Upgrade
LOCATION: Plain Node
START TIME: 11:00 PM PST Monday April 17th
END TIME: 6:00 AM PST Tuesday April 18th
Services Affected: All Services

Purpose: We are testing the optical combiners at Plain Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

GCPUD Networks Maintenance Notice

TITLE: Fiber Relocation
LOCATION: Moses Lake
START TIME: 12:00 AM PST Friday April 18th
END TIME: 6:00 AM PST Friday April 18th
Services Affected: All Services

GCPUD Message: We would like to inform you about a fiber relocate in Moses Lake that will affect the fiber services on at approximate 1515 Division Road to 1840 Division St. This maintenance is necessary to reroute the fiber cables underground to meet the new requirement for that area.

During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the listed systems will loose connectivity for various times through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

TV Lineup Updates

On February 1st, we are happy to announce that MLB Network HD will be added to our Digital Basic tier on channel 255 and MLB Strike Zone HD will be added to our Sports tier on channel 259.

LocalTel has also been notified by NBCU that on or about March 6th, they will be shutting down their Universal Kids network (ch. 205). This decision was exclusively made by NBCU without any input from LocalTel.

Thank you for being a valuable customer and please contact us at 888-8888 with any questions.

L ocalTel Management

OCPUD Networks Maintenance Notice

TITLE: Tonasket - Core Fiber Switch Firmware Update
LOCATION: Tonasket
START TIME: 1:00 AM PST Thursday May 8th
END TIME: 5:00 AM PST Thursday May 8th
Services Affected: All Services

Purpose: The Public Utility District No. 1 of Okanogan County will be performing service-affecting maintenance to update the firmware of core backbone fiber switches.

One device being updated will cause all services north of Tonasket to be affected for approximately fifteen minutes while the devices reboot. Customer services that pass through the other affected switch should reroute and not be affected. Services fed directly from the affected switches will have downtimes of approximately 15 minutes while devices reboot.

Expect all wireless valley floor and mountaintop sites from north of Omak to Oroville to be affected including Norton's, Aeneas Lake, Pickens, Eder and Number.

CCPUD Networks Emergency Notice

TITLE: Chelan Node Combiner Upgrade
LOCATION: Chelan Node
START TIME: 11:00 PM PST Monday April 28th
END TIME: 6:00 AM PST Tuesday April 29th
Services Affected: All Services

Purpose: We are testing the optical combiners at the Chelan Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

CCPUD Networks Maintenance Notice

TITLE: ONT Software Upgrade
LOCATION: Malaga
START TIME: 11:00 PM PST Thursday April 24th
END TIME: 6:00 AM PST Friday April 25th
Services Affected: All Services

Purpose: Upgrade ONT Software on all versions of ONT's (actual outage time will be about 5-8 min per ONT with reboot)

CCPUD Networks Emergency Notice

TITLE: College Node Combiner Upgrade
LOCATION: College Node
START TIME: 11:00 PM PST Monday April 21st
END TIME: 6:00 AM PST Tuesday April 22nd
Services Affected: All Services

Purpose: We are testing the optical combiners at the College Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

CCPUD Networks Emergency Notice

TITLE: Plain Node Combiner Upgrade
LOCATION: Plain Node
START TIME: 11:00 PM PST Monday April 17th
END TIME: 6:00 AM PST Tuesday April 18th
Services Affected: All Services

Purpose: We are testing the optical combiners at Plain Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

GCPUD Networks Maintenance Notice

TITLE: Fiber Relocation
LOCATION: Moses Lake
START TIME: 12:00 AM PST Friday April 18th
END TIME: 6:00 AM PST Friday April 18th
Services Affected: All Services

GCPUD Message: We would like to inform you about a fiber relocate in Moses Lake that will affect the fiber services on at approximate 1515 Division Road to 1840 Division St. This maintenance is necessary to reroute the fiber cables underground to meet the new requirement for that area.

During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the listed systems will loose connectivity for various times through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

Important Notice From Chelan County PUD: Ongoing and Intermittent Fiber Outage Issues

We are currently addressing intermittent and random fiber outages caused by specific equipment in the field. Approximately 18% of customer-owners subscribing to broadband services using PUD infrastructure may be affected. While not all customers with this equipment are experiencing issues, if you are, please follow the steps below. For assistance, reach out to your internet service provider.

They have started a project to replace those boxes with new models and they will continue that work until all of them have been replaced. LocalTel is committed to aiding them in expediting that project in any way we can. If you are on fiber in Chelan county and your service is down, you may be able to restore the service by rebooting your fiber box.

To reboot your fiber box you first need to locate your battery backup which is about an 8 inch by 12 inch beige box that says Cyber Power, APC power shield or Precision Power on it. It is often mounted in a garage but may also be on an interior wall on the other side of the fiber box. It may also be an outdoor unit mounted near the fiber box and connecting to outdoor power. When you locate it you'll need to unplug it from power and leave it unplugged for a full 2 minutes and then plug it back in. It may take up to 10 minutes for all services to restore after the reboot.

The Chelan PUD has made available the following link for further details on this project.

Fiber Optics ONT Upgrade

OCPUD Networks Maintenance Notice

TITLE: Tonasket - Core Fiber Switch Firmware Update
LOCATION: Tonasket
START TIME: 1:00 AM PST Thursday May 8th
END TIME: 5:00 AM PST Thursday May 8th
Services Affected: All Services

Purpose: The Public Utility District No. 1 of Okanogan County will be performing service-affecting maintenance to update the firmware of core backbone fiber switches.

One device being updated will cause all services north of Tonasket to be affected for approximately fifteen minutes while the devices reboot. Customer services that pass through the other affected switch should reroute and not be affected. Services fed directly from the affected switches will have downtimes of approximately 15 minutes while devices reboot.

Expect all wireless valley floor and mountaintop sites from north of Omak to Oroville to be affected including Norton's, Aeneas Lake, Pickens, Eder and Number.

CCPUD Networks Emergency Notice

TITLE: Chelan Node Combiner Upgrade
LOCATION: Chelan Node
START TIME: 11:00 PM PST Monday April 28th
END TIME: 6:00 AM PST Tuesday April 29th
Services Affected: All Services

Purpose: We are testing the optical combiners at the Chelan Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

CCPUD Networks Maintenance Notice

TITLE: ONT Software Upgrade
LOCATION: Malaga
START TIME: 11:00 PM PST Thursday April 24th
END TIME: 6:00 AM PST Friday April 25th
Services Affected: All Services

Purpose: Upgrade ONT Software on all versions of ONT's (actual outage time will be about 5-8 min per ONT with reboot)

CCPUD Networks Emergency Notice

TITLE: College Node Combiner Upgrade
LOCATION: College Node
START TIME: 11:00 PM PST Monday April 21st
END TIME: 6:00 AM PST Tuesday April 22nd
Services Affected: All Services

Purpose: We are testing the optical combiners at the College Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

CCPUD Networks Emergency Notice

TITLE: Plain Node Combiner Upgrade
LOCATION: Plain Node
START TIME: 11:00 PM PST Monday April 17th
END TIME: 6:00 AM PST Tuesday April 18th
Services Affected: All Services

Purpose: We are testing the optical combiners at Plain Node and replacing any that are found not to pass XGS-PON signal. RF Video will be turned off for the entire outage. Otherwise, customers will be affected in small groups (64 maximum possible) for just a few minutes each.

GCPUD Networks Maintenance Notice

TITLE: Fiber Relocation
LOCATION: Moses Lake
START TIME: 12:00 AM PST Friday April 18th
END TIME: 6:00 AM PST Friday April 18th
Services Affected: All Services

GCPUD Message: We would like to inform you about a fiber relocate in Moses Lake that will affect the fiber services on at approximate 1515 Division Road to 1840 Division St. This maintenance is necessary to reroute the fiber cables underground to meet the new requirement for that area.

During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the listed systems will loose connectivity for various times through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.