CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Squilchuck, Wenatchee, Manson Nodes
START TIME: 11:30 PM PST Wednesday April 2nd
END TIME: 6:00 AM PST Thursday April 3rd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Leavenworth, Malaga, Plain, Saddlerock, Nodes
START TIME: 11:30 PM PST Tuesday April 1st
END TIME: 6:00 AM PST Wednesday April 2nd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Emergency Maintenance Notice

TITLE: Cashmere Combiner Replacement
LOCATION: Cashmere Node
START TIME: 11:00 PM PST Wednesday March 26th
END TIME: 6:00 AM PST Thursday March 27th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Emergency Maintenance Notice

TITLE: Squilchuck Combiner Replacement
LOCATION: Squilchuck Node
START TIME: 3:00 AM PST Wednesday March 26th
END TIME: 6:00 AM PST Wednesday March 26th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

Localtel Networks Maintenance Notice

TITLE: Surestream TV Service Maintenance
START TIME: 1:00 PM PST Wednesday March 21st
END TIME: 3:00 AM PST Wednesday March 21st
Services Affected: All Services

Purpose: LocalTel will be conducting maintenance with Chelan County PUD that will cause a total outage to SureStream TV service in Chelan County. We believe the impact shouldn't be more than 30min, but it may require STB rebooting if it's still down after the maintenance window.

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Sunnyslope, Western Nodes
START TIME: 11:30 PM PST Tuesday March 25th
END TIME: 6:00 AM PST Tuesday March 26th
Services Affected: All Services

Purpose: Updating the existing software for the OLTs and software for ONTs. (Actual outage time 30 min)

CCPUD Networks Emergency Maintenance Notice

TITLE: FDT-049 Emergency Repair Rodent Damage
LOCATION: Wenatchee
START TIME: 8:00 AM PST Saturday February 22nd
END TIME: 4:00 PM PST Thursday February 22nd

Services Affected: All Services

Purpose: This outage is to repair fiber optic cable damage caused by a rodent chew.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

Important Notice From Chelan County PUD: Ongoing and Intermittent Fiber Outage Issues

We are currently addressing intermittent and random fiber outages caused by specific equipment in the field. Approximately 18% of customer-owners subscribing to broadband services using PUD infrastructure may be affected. While not all customers with this equipment are experiencing issues, if you are, please follow the steps below. For assistance, reach out to your internet service provider.

They have started a project to replace those boxes with new models and they will continue that work until all of them have been replaced. LocalTel is committed to aiding them in expediting that project in any way we can. If you are on fiber in Chelan county and your service is down, you may be able to restore the service by rebooting your fiber box.

To reboot your fiber box you first need to locate your battery backup which is about an 8 inch by 12 inch beige box that says Cyber Power, APC power shield or Precision Power on it. It is often mounted in a garage but may also be on an interior wall on the other side of the fiber box. It may also be an outdoor unit mounted near the fiber box and connecting to outdoor power. When you locate it you'll need to unplug it from power and leave it unplugged for a full 2 minutes and then plug it back in. It may take up to 10 minutes for all services to restore after the reboot.

The Chelan PUD has made available the following link for further details on this project.

Fiber Optics ONT Upgrade

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Squilchuck, Wenatchee, Manson Nodes
START TIME: 11:30 PM PST Wednesday April 2nd
END TIME: 6:00 AM PST Thursday April 3rd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Leavenworth, Malaga, Plain, Saddlerock, Nodes
START TIME: 11:30 PM PST Tuesday April 1st
END TIME: 6:00 AM PST Wednesday April 2nd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Emergency Maintenance Notice

TITLE: Cashmere Combiner Replacement
LOCATION: Cashmere Node
START TIME: 11:00 PM PST Wednesday March 26th
END TIME: 6:00 AM PST Thursday March 27th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Emergency Maintenance Notice

TITLE: Squilchuck Combiner Replacement
LOCATION: Squilchuck Node
START TIME: 3:00 AM PST Wednesday March 26th
END TIME: 6:00 AM PST Wednesday March 26th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

Localtel Networks Maintenance Notice

TITLE: Surestream TV Service Maintenance
START TIME: 1:00 PM PST Wednesday March 21st
END TIME: 3:00 AM PST Wednesday March 21st
Services Affected: All Services

Purpose: LocalTel will be conducting maintenance with Chelan County PUD that will cause a total outage to SureStream TV service in Chelan County. We believe the impact shouldn't be more than 30min, but it may require STB rebooting if it's still down after the maintenance window.

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Sunnyslope, Western Nodes
START TIME: 11:30 PM PST Tuesday March 25th
END TIME: 6:00 AM PST Tuesday March 26th
Services Affected: All Services

Purpose: Updating the existing software for the OLTs and software for ONTs. (Actual outage time 30 min)

CCPUD Networks Emergency Maintenance Notice

TITLE: FDT-049 Emergency Repair Rodent Damage
LOCATION: Wenatchee
START TIME: 8:00 AM PST Saturday February 22nd
END TIME: 4:00 PM PST Thursday February 22nd

Services Affected: All Services

Purpose: This outage is to repair fiber optic cable damage caused by a rodent chew.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

TV Lineup Updates

On February 1st, we are happy to announce that MLB Network HD will be added to our Digital Basic tier on channel 255 and MLB Strike Zone HD will be added to our Sports tier on channel 259.

LocalTel has also been notified by NBCU that on or about March 6th, they will be shutting down their Universal Kids network (ch. 205). This decision was exclusively made by NBCU without any input from LocalTel.

Thank you for being a valuable customer and please contact us at 888-8888 with any questions.

L ocalTel Management

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Squilchuck, Wenatchee, Manson Nodes
START TIME: 11:30 PM PST Wednesday April 2nd
END TIME: 6:00 AM PST Thursday April 3rd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Leavenworth, Malaga, Plain, Saddlerock, Nodes
START TIME: 11:30 PM PST Tuesday April 1st
END TIME: 6:00 AM PST Wednesday April 2nd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Emergency Maintenance Notice

TITLE: Cashmere Combiner Replacement
LOCATION: Cashmere Node
START TIME: 11:00 PM PST Wednesday March 26th
END TIME: 6:00 AM PST Thursday March 27th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Emergency Maintenance Notice

TITLE: Squilchuck Combiner Replacement
LOCATION: Squilchuck Node
START TIME: 3:00 AM PST Wednesday March 26th
END TIME: 6:00 AM PST Wednesday March 26th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Sunnyslope, Western Nodes
START TIME: 11:30 PM PST Tuesday March 25th
END TIME: 6:00 AM PST Tuesday March 26th
Services Affected: All Services

Purpose: Updating the existing software for the OLTs and software for ONTs. (Actual outage time 30 min)

CCPUD Networks Emergency Maintenance Notice

TITLE: FDT-049 Emergency Repair Rodent Damage
LOCATION: Wenatchee
START TIME: 8:00 AM PST Saturday February 22nd
END TIME: 4:00 PM PST Thursday February 22nd

Services Affected: All Services

Purpose: This outage is to repair fiber optic cable damage caused by a rodent chew.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

Important Notice From Chelan County PUD: Ongoing and Intermittent Fiber Outage Issues

We are currently addressing intermittent and random fiber outages caused by specific equipment in the field. Approximately 18% of customer-owners subscribing to broadband services using PUD infrastructure may be affected. While not all customers with this equipment are experiencing issues, if you are, please follow the steps below. For assistance, reach out to your internet service provider.

They have started a project to replace those boxes with new models and they will continue that work until all of them have been replaced. LocalTel is committed to aiding them in expediting that project in any way we can. If you are on fiber in Chelan county and your service is down, you may be able to restore the service by rebooting your fiber box.

To reboot your fiber box you first need to locate your battery backup which is about an 8 inch by 12 inch beige box that says Cyber Power, APC power shield or Precision Power on it. It is often mounted in a garage but may also be on an interior wall on the other side of the fiber box. It may also be an outdoor unit mounted near the fiber box and connecting to outdoor power. When you locate it you'll need to unplug it from power and leave it unplugged for a full 2 minutes and then plug it back in. It may take up to 10 minutes for all services to restore after the reboot.

The Chelan PUD has made available the following link for further details on this project.

Fiber Optics ONT Upgrade

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Squilchuck, Wenatchee, Manson Nodes
START TIME: 11:30 PM PST Wednesday April 2nd
END TIME: 6:00 AM PST Thursday April 3rd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Leavenworth, Malaga, Plain, Saddlerock, Nodes
START TIME: 11:30 PM PST Tuesday April 1st
END TIME: 6:00 AM PST Wednesday April 2nd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Emergency Maintenance Notice

TITLE: Cashmere Combiner Replacement
LOCATION: Cashmere Node
START TIME: 11:00 PM PST Wednesday March 26th
END TIME: 6:00 AM PST Thursday March 27th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Emergency Maintenance Notice

TITLE: Squilchuck Combiner Replacement
LOCATION: Squilchuck Node
START TIME: 3:00 AM PST Wednesday March 26th
END TIME: 6:00 AM PST Wednesday March 26th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Sunnyslope, Western Nodes
START TIME: 11:30 PM PST Tuesday March 25th
END TIME: 6:00 AM PST Tuesday March 26th
Services Affected: All Services

Purpose: Updating the existing software for the OLTs and software for ONTs. (Actual outage time 30 min)

CCPUD Networks Emergency Maintenance Notice

TITLE: FDT-049 Emergency Repair Rodent Damage
LOCATION: Wenatchee
START TIME: 8:00 AM PST Saturday February 22nd
END TIME: 4:00 PM PST Thursday February 22nd

Services Affected: All Services

Purpose: This outage is to repair fiber optic cable damage caused by a rodent chew.