GCPUD Emergency Maintenance Notice

TITLE: Emergency Fiber Maintenance
START TIME: 12:00 AM PST Thursday April 10th
END TIME: 6:00 AM PST Thursday April 10th
Services Affected: All Services

Work Summary: We would like to inform you about an Emergency maintenance activity that will affect the fiber services in Stratford, Wilson Creek, Coulee City, Blue Lake, Parklake and Grand Coulee/Electric City. This maintenance is necessary to reroute the fiber cables onto new transmission structures on the east side of Stratford Road.

During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that all systems will loose connectivity through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.

CCPUD Networks Maintenance Notice

TITLE: Malaga OLT Reboot
LOCATION: Malaga
START TIME: 11:00 PM PST Wednesday March 31st
END TIME: 6:00 AM PST Thursday April 1st
Services Affected: All Services

Vendor recommendation of rebooting OLT to troubleshoot an issue on the OLT. Actual outage time should be under 30min remainder of window for troubleshooting if needed.

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Squilchuck, Wenatchee, Manson Nodes
START TIME: 11:30 PM PST Wednesday April 2nd
END TIME: 6:00 AM PST Thursday April 3rd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Leavenworth, Malaga, Plain, Saddlerock, Nodes
START TIME: 11:30 PM PST Tuesday April 1st
END TIME: 6:00 AM PST Wednesday April 2nd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Emergency Maintenance Notice

TITLE: Cashmere Combiner Replacement
LOCATION: Cashmere Node
START TIME: 11:00 PM PST Wednesday March 26th
END TIME: 6:00 AM PST Thursday March 27th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

Important Notice From Chelan County PUD: Ongoing and Intermittent Fiber Outage Issues

We are currently addressing intermittent and random fiber outages caused by specific equipment in the field. Approximately 18% of customer-owners subscribing to broadband services using PUD infrastructure may be affected. While not all customers with this equipment are experiencing issues, if you are, please follow the steps below. For assistance, reach out to your internet service provider.

They have started a project to replace those boxes with new models and they will continue that work until all of them have been replaced. LocalTel is committed to aiding them in expediting that project in any way we can. If you are on fiber in Chelan county and your service is down, you may be able to restore the service by rebooting your fiber box.

To reboot your fiber box you first need to locate your battery backup which is about an 8 inch by 12 inch beige box that says Cyber Power, APC power shield or Precision Power on it. It is often mounted in a garage but may also be on an interior wall on the other side of the fiber box. It may also be an outdoor unit mounted near the fiber box and connecting to outdoor power. When you locate it you'll need to unplug it from power and leave it unplugged for a full 2 minutes and then plug it back in. It may take up to 10 minutes for all services to restore after the reboot.

The Chelan PUD has made available the following link for further details on this project.

Fiber Optics ONT Upgrade

GCPUD Emergency Maintenance Notice

TITLE: Emergency Fiber Maintenance
START TIME: 12:00 AM PST Thursday April 10th
END TIME: 6:00 AM PST Thursday April 10th
Services Affected: All Services

Work Summary: We would like to inform you about an Emergency maintenance activity that will affect the fiber services in Stratford, Wilson Creek, Coulee City, Blue Lake, Parklake and Grand Coulee/Electric City. This maintenance is necessary to reroute the fiber cables onto new transmission structures on the east side of Stratford Road.

During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that all systems will loose connectivity through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.

CCPUD Networks Maintenance Notice

TITLE: Malaga OLT Reboot
LOCATION: Malaga
START TIME: 11:00 PM PST Wednesday March 31st
END TIME: 6:00 AM PST Thursday April 1st
Services Affected: All Services

Vendor recommendation of rebooting OLT to troubleshoot an issue on the OLT. Actual outage time should be under 30min remainder of window for troubleshooting if needed.

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Squilchuck, Wenatchee, Manson Nodes
START TIME: 11:30 PM PST Wednesday April 2nd
END TIME: 6:00 AM PST Thursday April 3rd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Leavenworth, Malaga, Plain, Saddlerock, Nodes
START TIME: 11:30 PM PST Tuesday April 1st
END TIME: 6:00 AM PST Wednesday April 2nd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Emergency Maintenance Notice

TITLE: Cashmere Combiner Replacement
LOCATION: Cashmere Node
START TIME: 11:00 PM PST Wednesday March 26th
END TIME: 6:00 AM PST Thursday March 27th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

TV Lineup Updates

On February 1st, we are happy to announce that MLB Network HD will be added to our Digital Basic tier on channel 255 and MLB Strike Zone HD will be added to our Sports tier on channel 259.

LocalTel has also been notified by NBCU that on or about March 6th, they will be shutting down their Universal Kids network (ch. 205). This decision was exclusively made by NBCU without any input from LocalTel.

Thank you for being a valuable customer and please contact us at 888-8888 with any questions.

L ocalTel Management

GCPUD Emergency Maintenance Notice

TITLE: Emergency Fiber Maintenance
START TIME: 12:00 AM PST Thursday April 10th
END TIME: 6:00 AM PST Thursday April 10th
Services Affected: All Services

Work Summary: We would like to inform you about an Emergency maintenance activity that will affect the fiber services in Stratford, Wilson Creek, Coulee City, Blue Lake, Parklake and Grand Coulee/Electric City. This maintenance is necessary to reroute the fiber cables onto new transmission structures on the east side of Stratford Road.

During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that all systems will loose connectivity through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.

CCPUD Networks Maintenance Notice

TITLE: Malaga OLT Reboot
LOCATION: Malaga
START TIME: 11:00 PM PST Wednesday March 31st
END TIME: 6:00 AM PST Thursday April 1st
Services Affected: All Services

Vendor recommendation of rebooting OLT to troubleshoot an issue on the OLT. Actual outage time should be under 30min remainder of window for troubleshooting if needed.

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Squilchuck, Wenatchee, Manson Nodes
START TIME: 11:30 PM PST Wednesday April 2nd
END TIME: 6:00 AM PST Thursday April 3rd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Leavenworth, Malaga, Plain, Saddlerock, Nodes
START TIME: 11:30 PM PST Tuesday April 1st
END TIME: 6:00 AM PST Wednesday April 2nd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Emergency Maintenance Notice

TITLE: Cashmere Combiner Replacement
LOCATION: Cashmere Node
START TIME: 11:00 PM PST Wednesday March 26th
END TIME: 6:00 AM PST Thursday March 27th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.

CCPUD Chelan County Business Rate Increase

TITLE: Chelan County PUD Business Rate Increase
LOCATION: Chelan County
START DATE: June 1st

Chelan County PUD recently reviewed zoning records and found certain addresses classified as commercial properties. Because of this, the Internet service has been transitioned from Residential Internet service to Business Basic Internet service to ensure better network performance and reliability. While the Business Basic Internet service has a higher cost, it also comes with benefits like prioritized repairs and maintenance for business customers. This change helps provide the best possible service to businesses.

Important Notice From Chelan County PUD: Ongoing and Intermittent Fiber Outage Issues

We are currently addressing intermittent and random fiber outages caused by specific equipment in the field. Approximately 18% of customer-owners subscribing to broadband services using PUD infrastructure may be affected. While not all customers with this equipment are experiencing issues, if you are, please follow the steps below. For assistance, reach out to your internet service provider.

They have started a project to replace those boxes with new models and they will continue that work until all of them have been replaced. LocalTel is committed to aiding them in expediting that project in any way we can. If you are on fiber in Chelan county and your service is down, you may be able to restore the service by rebooting your fiber box.

To reboot your fiber box you first need to locate your battery backup which is about an 8 inch by 12 inch beige box that says Cyber Power, APC power shield or Precision Power on it. It is often mounted in a garage but may also be on an interior wall on the other side of the fiber box. It may also be an outdoor unit mounted near the fiber box and connecting to outdoor power. When you locate it you'll need to unplug it from power and leave it unplugged for a full 2 minutes and then plug it back in. It may take up to 10 minutes for all services to restore after the reboot.

The Chelan PUD has made available the following link for further details on this project.

Fiber Optics ONT Upgrade

GCPUD Emergency Maintenance Notice

TITLE: Emergency Fiber Maintenance
START TIME: 12:00 AM PST Thursday April 10th
END TIME: 6:00 AM PST Thursday April 10th
Services Affected: All Services

Work Summary: We would like to inform you about an Emergency maintenance activity that will affect the fiber services in Stratford, Wilson Creek, Coulee City, Blue Lake, Parklake and Grand Coulee/Electric City. This maintenance is necessary to reroute the fiber cables onto new transmission structures on the east side of Stratford Road.

During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that all systems will loose connectivity through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.

CCPUD Networks Maintenance Notice

TITLE: Malaga OLT Reboot
LOCATION: Malaga
START TIME: 11:00 PM PST Wednesday March 31st
END TIME: 6:00 AM PST Thursday April 1st
Services Affected: All Services

Vendor recommendation of rebooting OLT to troubleshoot an issue on the OLT. Actual outage time should be under 30min remainder of window for troubleshooting if needed.

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Squilchuck, Wenatchee, Manson Nodes
START TIME: 11:30 PM PST Wednesday April 2nd
END TIME: 6:00 AM PST Thursday April 3rd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Networks Maintenance Notice

TITLE: Software Upgrades for OLTs and ONTs
LOCATION: Leavenworth, Malaga, Plain, Saddlerock, Nodes
START TIME: 11:30 PM PST Tuesday April 1st
END TIME: 6:00 AM PST Wednesday April 2nd
Services Affected: All Services

Updating the existing software for the OLT and software for ONTs. (Actual outage time 30 min) **

CCPUD Emergency Maintenance Notice

TITLE: Cashmere Combiner Replacement
LOCATION: Cashmere Node
START TIME: 11:00 PM PST Wednesday March 26th
END TIME: 6:00 AM PST Thursday March 27th
Services Affected: All Services

Purpose: To replace combiners that allow RF Video to pass with XGSPON services. Expected outage time will be around 5min or so per combiner, impacted services will be shorter.